Achieving sales success with Microsoft Dynamics 365 Sales & AI

Unlock the power of a comprehensive sales solution with Microsoft Dynamics 365 Sales. This infographic shows how Microsoft Dynamics 365 Sales, powered by Copilot, gives time back to sellers and supports every step of the customer journey. Download the infographic to see how modern sales teams are increasing performance with AI. Then, connect with Bailey & Associates LLC to discuss how this solution could fit into your strategy.

Generative AI ad Security Operations Center Productivity: Evidence from Live Operations

Security analysts face an unrelenting flood of incidents. This whitepaper presents real-world evidence from over 95,000 incidents across 150+ organizations, showing that Microsoft Security Copilot reduced mean time to resolution by 30.13% after three months. Download the whitepaper, "Generative AI and Security Operations Center Productivity: Evidence from Live Operations," to learn how Copilot accelerates triage, summarizes incidents, and guides analysts to the next best action. Contact Bailey & Associates LLC to discuss how this solution could benefit your security team.

Surface in Retail Flyer

This solution brief details how the Microsoft Surface for Business can pivot the retail sector. With high-quality devices, Microsoft is on the forefront of providing diversified device portfolios that integrate seamlessly with business applications. They come built-in with top-notch security features, ensuring your retailer's premium image is protected. Surface devices work efficiently with modern tech tools such as Microsoft 365, Azure, and Windows 11, providing crystal clear communication capabilities, AI experiences, and enhancing collaboration. With Microsoft's chip-to-cloud security approach, retailers are safeguarded at every layer, mitigating risks while enabling a modern workplace. Microsoft demonstrates how their technology can do more than just sell products - they can transform the overall shopping experience through new AI experiences and seamless integration with digital apps. This not only transforms the customer experience but also lifts employee productivity and engagement. With Microsoft Surface, your business can be more connected, more knowledgeable, and more secure than ever. Contact us today for the latest Surface devices for retail establishments.

Microsoft recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Desktop as a Service

Modern IT environments require flexible, secure, and efficient desktop and app delivery. Read this blog for an outline of why Microsoft was named a leader in DaaS and why you should trust Azure Virtual Desktop to scale remote access, streamline management, and support secure hybrid work environments. Contact Bailey & Associates LLC to learn how Azure Virtual Desktop could support your team.

Azure Arc-enabled data services

Hybrid and multicloud environments are here to stay. This infographic illustrates how Azure Arc-enabled data services deliver consistent, cloud-native capabilities across your on-premises, multicloud, and edge environments. View it to see how to address legacy challenges like patching, manual scaling, security gaps, and governance with a single platform. Contact Bailey & Associates LLC to explore how this solution can reduce costs and increase operational efficiency.

MAGRABi frames a modern shopping experience with Microsoft Surface | Microsoft Customer Stories

Learn about how MAGRABi, a leading eyewear retailer, reimagined the retail shopping experience with Microsoft Surface devices. By embracing this unbeatable technology, the company has been able to efficiently streamline inventory management and enable mobile point of sale (POS) experiences on the shop floor. This has reshaped the customer journey into a more personal, efficient, and convenient experience. Impressively, the implementation of Surface devices has allowed MAGRABi's dedicated staff to consult with customers without having to step away, ensuring a seamless and engaging shopping experience. The result? A staggering cut in customer wait time by 50% and a significant boost in sales, showing clearly just how transformative this technology can be. Find out more about how you can bring similar changes to your business. Contact us today to get started!

Close more deals with Dynamics 365 Sales

Buyers expect personalized, real-time engagement. This short video illustrates how Microsoft Dynamics 365 Sales gives sellers what they need to close more deals. Watch how data from across the organization turns into opportunity-driving action. When you're ready, contact Bailey & Associates LLC to talk about how to help your team close more deals, too.

Microsoft Security Copilot Coverage and Capabilities

AI tools are only as effective as the context they understand. This infographic explains how Microsoft Security Copilot orchestrates the right response across devices, identities, and data by combining threat intelligence, plugins, and natural language queries. View the infographic to see how Security Copilot enables analysts to work faster and smarter across the entire security stack. For personalized support on implementing Security Copilot, contact Bailey & Associates LLC today.

The University of Miami drives reliability with Microsoft Azure | Microsoft Customer Stories

How prepared is your business for disruptions? This customer explains why a structured disaster recovery plan is a must-have for business resilience. Learn how the University of Miami is realizing greater agility, faster response time to business needs, and reduced costs by continuing to implement Azure-backed BCDR solutions. Read the story and connect with Bailey & Associates LLC for expert guidance on securing your IT estate.

Microsoft Security Data Security Index Report

As organizations embrace AI tools, the data security landscape becomes more complex and fractured. The eBook, "Microsoft Security Data Security Index Report 2024," provides insights into the emerging data security challenges and offers practical guidance on creating a cohesive, AI-powered strategy. Download your copy to learn how to address traditional data risks and the new challenges AI adoption introduces. When you're ready, connect with Bailey & Associates LLC for expert advice on making the switch.

Accelerate revenue with Microsoft Dynamics 365 Sales

Many enterprise businesses recognize that AI can boost sales efficiency, but need support to integrate and train their teams on new systems. The eBook, "Accelerate Revenue with Microsoft Dynamics 365 Sales," provides a roadmap to deploying an AI-powered CRM and guidance on making the most of your investment. Download the eBook today to learn practical strategies for implementation, and connect with Bailey & Associates LLC to begin your Dynamics 365 journey.

Introducing Surface Laptop 5G: Seamless connectivity, built for business

This blog post from Microsoft introduces the latest addition to the Surface for Business portfolio - the Surface Laptop 5G. Powered by Intel Core Ultra (Series 2) processors, this laptop is designed with the modern mobile workforce in mind, providing 40+ trillion operations per second (TOPS) Neural Processing Unit (NPU) for fast, on-device intelligence, and 5G for continuous connectivity. Microsoft shares how 5G has been integrated into the laptop - from a dynamic antenna system for reliable connectivity, to thoughtful design considerations to preserve signal quality. Additionally, the blog highlights global test efforts to ensure the laptop's 5G performance worldwide. Contact us to learn more about this new device and order your Surface Laptop 5G today!

Robust disaster recovery plan a must for business continuity

You deserve a technology partner with the know-how, experience, and proven success to ensure that your business stays protected as threats evolve. We are here to help. See why a BCDR plan is a necessity for any business looking for continuity and resilience in this blog. Need additional guidance? Contact Bailey & Associates LLC for a consultation.

Surface Laptop for Business Intel Spec Sheet

The Surface Laptop and Surface Laptop 5G are designed with business needs in mind. With NPUs delivering 40 or 48 TOPS of on-device AI performance, these devices enable you to maximize productivity and drive AI experiences anywhere. This extends to features such as facial recognition for secure sign-in, HDR technology for enhanced visual experiences, and the sleek, slim chassis for mobility. The Surface Laptop 5G even provides ultra-fast speeds, dynamic antenna switching, and custom-tuned Qualcomm modem performance for enterprise-ready 5G. These laptops also ensure your data security with Microsoft-delivered firmware and threat protection. Leverage these transformative devices to reshape the way your business operates. Contact us to learn more and order these new Surface devices today!

Head Start Homes expands affordable homeownership with Microsoft 365 Copilot | Microsoft Customer Stories

Staying focused on your organization's mission likely requires you to automate strenuous tasks. This customer story shows how Head Start Homes uses Microsoft 365 Copilot to reduce admin burdens, freeing the team to focus on its mission. Read the story to see how Copilot enhances productivity with real-world results. Reach out to Bailey & Associates LLC to discuss how AI can amplify your impact.

Global adhesive manufacturer strengthens customer relationships with Dynamics 365

Building lasting customer relationships requires the right tools. MAPEI, a leading global adhesive manufacturer, adopted Microsoft Dynamics 365 to leverage AI-driven insights for stronger customer engagement and improved decision-making. Give this customer story a read to see the practical impact of integrating AI into CRM strategies. Reach out to Bailey & Associates LLC for expert guidance on Dynamics 365 solutions.

The Forrester Waveâ„¢: Customer Relationship Management Software

Finding the right CRM can be difficult, especially when business needs are evolving fast. This independent analyst report from Forrester evaluates 12 major CRM platforms based on features, vision, and execution, helping you assess which vendors align with your organization's goals. Download your complimentary copy of "The Forrester Waveâ„¢: Customer Relationship Management Software" to understand your options and compare strengths and gaps across solutions. Contact Bailey & Associates LLC to discuss what's best for your business.

Surface Support Portal overview - Surface

Microsoft's Surface Support Portal, which caters to businesses by offering streamlined device support and service management, saves you time and resources. Your entire history of exchanges, repairs and technical support can be easily tracked on the portal. You won't have to worry about unauthorized access, either, as robust authentication processes bolster security. And guess what? Qualified Surface technicians are always ready to help, through chat or over the phone. The ultimate resource is right at your fingertips. Check out this week's main feature: an in-depth demo of how exactly the Surface Support Portal works. You'll also get a detailed look at features like warranty status, entitlements, and eligibility for advanced warranty programs. With this new, efficient platform, you can easily transform your IT administration process, rethink your outdated procedures, and experience a more streamlined operation with Microsoft. Contact us to learn more and get started today!

Surface Support Portal with FAQ

Time is the most valuable asset in any business, and Microsoft helps you save it with the newly streamlined dashboard of the Surface Support Portal. The dashboard gives businesses comprehensive access and control over their device services - from tracking service order history to managing warranty and protection plan status of your Surface devices in one unified view. It is armed with AI-enabled self-help for personalized recommendations and step-by-step guidance. Plus, your information and device services are kept secure with enhanced support and authentication systems preventing unauthorized interactions. The Surface Support Portal provides a new dimension to how businesses can reimagine their tech-support approach. For more information on this new Surface Support Portal and to order the latest Surface AI-enabled devices, contact us today.

ProtectYourDataDec_week2_infographic_12_26_22_v2

Downtime isn't just an inconvenience — it's a costly risk. This infographic highlights how Azure BCDR solutions provide high availability, disaster recovery, and business continuity to keep your organization operational, regardless of disruption. View the infographic now to see why proactive planning is critical. Contact Bailey & Associates LLC for expert guidance on strengthening your resilience strategy.

Lexmark makes lasting impressions with Dynamics 365 | Microsoft Customer Stories

This customer story shows how Lexmark uses Dynamics 365 to consolidate platforms, speed up case resolution, and strengthen customer relationships through AI-powered tools and unified data. Read the story for ideas on how your company can build lasting impressions with smarter, connected customer service. Reach out to Bailey & Associates LLC to talk about how Dynamics 365 can help.

Kern County unifies its approach to secure and govern data with Microsoft Purview | Microsoft Customer Stories

Public sector organizations face mounting pressure to protect sensitive data while staying compliant with regulations. This customer story highlights how the Kern County government in California unified data governance and security with Microsoft Purview. Read the story to see how the county overcame fragmented systems and improved efficiency through comprehensive risk and compliance management. When you're ready, contact Bailey & Associates LLC for help tailoring the right solution.

New Copilot enhancements help small and medium-sized businesses innovate

Growing a small business means making use of limited time and resources. This customer story spotlights how ICG used Microsoft Copilot to streamline operations and focus on expanding their passion project. The story includes 4 actionable tips you can use to drive growth with AI. Read the story today to see how AI can help you scale and contact Bailey & Associates LLC to find out how Copilot can support your unique business goals.

Juvare scales critical emergency management applications on Azure, boosts disaster response, resiliency | Microsoft Customer Stories

In the event of an emergency, every second counts. Juvare, one of the largest emergency management and response software providers globally, recently migrated its application workloads to the Azure cloud platform and hasn't looked back. Check out this story to see why with Azure Site Recovery, Juvare can rely on fast, automated disaster recovery and seamless failover testing. If you want to see the same great results that Juvare did, reach out to Bailey & Associates LLC to speak with an Azure specialist.

Securing your data with Microsoft Purview: a practical handbook

A patchwork of disconnected tools won't keep your data secure, especially with AI accelerating how fast content is created, shared, and stored. This eBook provides a clear roadmap to help organizations prepare for and implement Microsoft Purview. Download the eBook to start securing your data. If you need support, connect with Bailey & Associates LLC for expert guidance.

Supercharge Your Sales: Unleashing the Power of an AI-Driven CRM

Sellers are losing valuable time to inefficient tools and manual processes. This eBook shows how Dynamics 365 Sales is helping organizations shift to AI-powered CRM strategies that increase seller productivity and improve customer relationships. Download the eBook to explore these benefits in depth and reach out to Bailey & Associates LLC to talk about how Dynamics 365 Sales could help your team achieve similar results.

Surface Management Portal Overview and FAQ

Microsoft's new Security Copilot in the Surface Management Portal, built right into Intune, offers a comprehensive platform for IT admins to manage and monitor Surface devices across a network. Enjoy exclusive benefits such as insights into all Surface devices' health, efficient management and maintenance using built-in admin roles, and the option to initiate support and repair requests all within one portal. Also, the Portal promotes secure access to protect privacy and prevent fraud. It brings AI-powered insights to IT teams, enabling automated troubleshooting, proactive device management, and security-driven intelligence to help resolve issues faster and strengthen security postures. If you're not an Intune customer, you can try Microsoft Intune for free or access the Surface Support Portal for support services. Contact us to learn more and get started with the new Surface Management Portal today!

Meet Security Copilot in the Surface Management Portal | Now Available

Things are about to take a turn for the better in device management with the introduction of Security Copilot in the Surface Management Portal. Now part of the Intune admin center, you can forge ahead with stronger endpoint security, thanks to the AI-assisted capabilities within your Surface Device Management workflows. By giving you insights that move the needle, this new feature helps to resolve issues faster than it's ever been. But that's not all. Experience leading-edge generative AI technology for a simplified yet heightened device management experience in the role of an IT admin. Want to learn more about this transformative addition to the Surface Management Portal? Watch this informative video and contact us today to learn more.

5 Ways AI Can Help Small Businesses

Running a small business often means juggling priorities with limited resources. The blog post, "5 Ways AI Can Help Small Businesses," explains how AI-powered tools like Microsoft Copilot can streamline operations, improve decision-making, and empower your team to stay competitive. Read the blog for practical ways to apply AI in your business and contact Bailey & Associates LLC to see how Copilot can support your team's goals.

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Business can be complex; it doesn't need to be complicated.  We help entrepreneurs start, grow and optimize their business.

We want to see vibrant business communities flourish through digital transformation, healthy business practices and strong partnerships.  We specialize in Digital Marketing, IT Managed Services and Cloud Solutions as a Microsoft Cloud Partner.

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